Patient flow
Customer check-in app
Patients choose a visit reason, enter their details and join the dispensary queue. They can use the pharmacy kiosk or scan a QR code to check in on their phone.
Tools for your
dispensary team.
Manage check-in, collections and repeat requests with Basic. Pro adds deliveries, parcel management and clinical services.
11 features found
Patient flow
Customer queue
See checked-in patients, arrival times, dates of birth, exemption status and visit reasons. Filter by today, yesterday or this week.
Patient flow
Daily pickups
A separate list for regular collection patients, with active and paused status, pickup history and storage location.
Patient flow
Dossette boxes
Track box IDs, collection types, last collections and next-due dates. Overdue boxes are flagged, and collections link to the queue.
Patient flow
Repeat prescriptions
Create one-off or scheduled repeat requests. Set the interval for each schedule and review previous requests.
Included in Pro
Parcel management
Log incoming parcels with Scan to Store, add them to the collection queue and track their collection status.
Included in Pro
In-house delivery
Create and assign deliveries, manage drivers and follow each parcel’s status. The companion driver app supports collection scanning, delivery details and photographic proof of delivery.
Included in Pro
Vaccinations & travel clinic
Vaccination records covering appointments, doses given and booster due dates, with travel certificates generated from the record on file.
Included in Pro
NHS service records
Record Pharmacy First and other NHS service outcomes, review them for approval and use the recorded details for entry into your PMR.
Reporting & support
Activity dashboard
Counts for pending and completed patients, weekly customer flow, visit type breakdown and NHS services by staff member.
Reporting & support
Hosting, setup & support
Hosting and system setup are included. Email support is covered by agreed response times.
Apps for staff,
customers and drivers
The pharmacy workspace and customer check-in app are included in both plans. Pro also includes in-house delivery.
Pharmacy workspace
For dispensary staff managing patient visits, collections and service records.
- A shared customer queue
- Daily pickups, dossette boxes and repeat requests
- Clinical services and parcel management with Pro
Included in Basic & Pro
Demo sign-in required. Opens in a new tab.
Customer check-in app
Customers check in at the pharmacy kiosk or scan its QR code to use their phone.
- Choose a reason for visiting
- Enter personal details and prescription-payment information
- Join the dispensary queue
Included in Basic & Pro
No sign-in required. Opens in a new tab.
In-house delivery
Pharmacy staff assign parcels. Drivers record collections and delivery outcomes in the companion app.
- Create parcels and assign drivers
- Scan collections and follow delivery status
- Record delivery outcomes and photographic proof
Included in Pro · £49.99/month
Interactive browser simulation. No app install. Opens in a new tab.
Screenshots use demonstration data. Use the expand button to view a full-size image.
Works alongside your PMR
Use PharmacyPlus for patient check-in, the shared queue and service records. Continue using your existing PMR for dispensing.
Current product screen · Demonstration data
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